Here’s What Our Customers Have to Say
I just want to say that I am very pleased with your service. Even in these trying times you managed to provide me with the essential chemicals to open my Swim Spa for the season – hand delivered at that!
Thank you so much!
Jen and her team were amazing to work with. The in store shopping experience really helped to narrow down options, compare with other brands and choose my tub. Energy efficiency was one of the most important features and Jen helped to show HydroPool advantage with being efficient. Delivery and installation was earlier than planned, ready for family Christmas!
Jennifer Gannon and Rob Irvine provide amazing service and are extremely knowledgeable on the products they sell. They are easily accessible by phone or in the store for any questions on our swim spa. They are always professional and do their best to provide service that far exceeds my expectations. I would not hesitate to recommend Bonavista products and always enjoy dealing with Jennifer and Rob who excel in customer service.
Bonavista has been historically great at servicing our old hot tub, but when we moved we wanted to buy a new style hot tub and have it built into a modified deck. Rob Irvine, the Sales Manager that helped us out, did an exceptional job at all stages -- the purchase of the right tub, fair pricing, etc. but he really took charge of much more. He coordinated delivery to coincide with our backyard renovation and directly communicated with our contractors.
Hope all is well, just a quick note - your Bonavista team has always been very responsive (I deal with Donna mostly), taking care of minor things quickly when they arise. I just want to say I think you guys do a terrific job and I’m glad I chose Bonavista and always recommend you guys for people considering a pool.